Frequently Asked Questions


We have worked diligently to try and include the majority of our frequently asked questions regarding our web design and development services.


How long will it take for my web project to be completed?
Like anything creative, designing a great website takes time. It can take from a few weeks to a few months (or more) to completely design and launch a new website, depending on the project. For most projects, we try to work within the 4-6 weeks time-frame. In general though, how soon your website work can be done depends on a number of things, such as:
  • The size of your website
  • The complexity of your design
  • Any advanced features you need
  • When your content is ready
  • Our current client design schedule
  • Your timely feedback and input on our work
Will we need to have a face-to-face meeting to begin the project?
What services do you provide in addition to web design?
How should I supply the content for my website?
Will my website design be search engine friendly?
Are there hidden costs associated with web design services?
How do I update my website?
Will everyone see my website the same?
What is managed hosting?
Why do I need web hosting?
What if I want to set up and manage my own e-mails and web settings?
Is there any training provided for the use of a CMS such as Joomla?
Do you re-design existing websites?



This initial discussion is a chance for us to get to know each other a little, for you to ask any questions you may have and to tell us about the type of website you require.


Payment terms are strictly 50% of the design fee before work commences, then the reminder upon completion prior to the site going live on your domain.


Once we have received the 50% deposit on confirmation to commence work, we will proceed to register any domain names and setup of a web hosting account if required.


Client have to provide us with all the data needed to complete web site, including text in Microsoft Word, company logo, and photos in JPEG/PNG format.


Production of initial design and layout concept of your website. Completion of job is within 4 to 6 weeks (Depends on content and complexity of design).


Once the look and feel of the website has been agreed, balance 50% and any additional costs incurred during development will be invoiced to you.


Launch of website - Once we have received the final payment, we will activate your web site and submit it to the search engine and directory so your site gets seen.


Website ongoing support - Our website maintenance plan takes the time and hassle out of managing your own website and keeps it performing at its very best.

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About Us


We are web designer and creative agency based in Seremban, Negeri Sembilan and has a client base ranging across the Malaysia.

  +606-7600 685
  +6013-6655 247
  +606-7631 757
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Thursday, 20 July 2017 20:31